Abbey Clapp is Head of Customer Delivery at Lyttelton Port Company and a passionate advocate for inclusive leadership and organisational resilience. Beginning her career in the Container Terminal as only the second full-time female employee in an operational role, she has firsthand experience of breaking barriers in traditionally male-dominated environments. Abbey believes strong organisations are built through diverse perspectives, sustainable thinking, and accountable leadership. She is committed to creating workplaces where people feel valued, supported, and empowered to succeed. Through her leadership, Abbey champions practical approaches that strengthen culture, build trust and support long-term success.